Privacy Policy

1. Introduction

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Ocean Aura Alchemy (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website (www.oceanauraalchemy.com) and purchase our digital products or Reiki/energy healing services.

By using our site, you confirm that you are at least 18 years of age and consent to this Privacy Policy.

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2. Information We Collect

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We may collect personal information that you provide voluntarily, including:

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• Name

• Email address

• Phone number

• Billing/shipping information

• Any information you provide through forms, account registration, or booking sessions

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We also collect non-identifying data automatically, such as:

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• IP address

• Browser type

• Pages visited

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3. How We Use Your Information

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We use your personal information to:

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• Process payments and fulfill purchases (digital products, readings, Reiki sessions)

• Communicate with you regarding orders, bookings, or updates

• Send marketing emails (if you subscribe)

• Improve our website and services

• Comply with legal obligations

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​We do not sell your personal information and only share it as described in Section 5.

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4. Data Protection & Security

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We use reasonable administrative, technical, and physical safeguards to protect your personal information.

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Important: No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

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5. Sharing Your Information

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We may share your information with:

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• Payment processors (for transactions)

• Service providers who help us operate the Site (hosting, email systems)

• Legal authorities if required by law

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We never sell your information to advertisers.

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6. Cookies, Tracking, & Analytics

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We use cookies, Wix Analytics, and similar tools to understand how visitors use our Site, improve user experience, and personalize content. This data may include page visits, traffic sources, and general user behavior.

You can disable cookies in your browser settings, but some Site features may not work properly.

The information collected through cookies, Wix Analytics, and similar tools is used solely to improve our website and services.

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7. Your Rights

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Depending on your location, you may have the right to:

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• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Opt-out of marketing communications

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To exercise your rights, contact us (see Section 10).

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8. International Users

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If you access our website from outside Canada, you acknowledge that:

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• Local privacy and data protection laws may apply

• You are responsible for ensuring compliance with local regulations

• Ocean Aura Alchemy will protect your information in accordance with this Privacy Policy and Canadian law

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9. Children's Privacy

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Our Site and services are intended only for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. For clients under 18, readings may be offered when requested by a parent or legal guardian, and are intended for supportive guidance rather than predictive purposes.

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10. Contact Us

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If you have questions about this Privacy Policy or your personal information​, you may contact us via the feedback form on the Site.

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11. Changes to This Policy

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We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the effective date.